Contact Us

We're Here to Help

Have a question about your order, one of our wood-care products, a painting accessory, shipping, returns, or anything related to your OAKREL shopping experience?

Our customer support team is here to provide clear, helpful, and timely assistance.

Customer Support


Email: support@getoakrel.com

Phone: +1 (307) 898-2753

Business Hours


Monday – Friday: 9:00 AM – 5:00 PM Eastern Time (ET)

Saturday: Closed

Sunday: Closed

For order-related inquiries, we recommend contacting us by email so our team can review your order information accurately.

Order Support

When contacting us about an existing order, please include your order number whenever possible.

Our customer support team can assist with:

  • Order status and updates.
  • Shipping and tracking information.
  • Wood-care product questions.
  • Painting tool and accessory inquiries.
  • Product instructions and compatibility questions.
  • Returns and refunds.
  • Damaged or defective products.
  • Incorrect or missing items.
  • Order cancellation requests.
  • General customer service inquiries.

Business Information


Store Name: OAKREL

Address: 5830 E 2nd St, Casper, WY 82609, United States

Email: support@getoakrel.com

Phone: +1 (307) 898-2753

Website: https://getoakrel.com

Need Help?

Whether you're looking for information about an order, need help with a return, or have a question about a product, we're here to assist.

Send us a message and we'll be happy to help.

OAKREL — Care for the Wood You Love.